Privacy policy

Privacy Policy

Last Updated: February 9, 2026

This Privacy Policy describes how Knc Müzik Aletleri Limited Şirketi (operating as "Knc Picks", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.kncpicks.com (the "Site") or otherwise communicate with us (collectively, the "Services").

Our Services are powered by Shopify. By using any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Personal Information We Collect

We collect personal information about you from various sources, as described below. The specific information we collect depends on how you interact with our Site.

  • Contact Information: Name, shipping address, billing address, phone number, and email address.

  • Financial Information: Credit card, debit card, or other payment method details (processed through secure payment gateways).

  • Account Information: Username, password, security questions, and account preferences.

  • Transaction Information: Products you viewed, items in your cart, purchase history, and return/exchange details.

  • Customer Support Information: Information you choose to include in communications with us, such as when sending a message through our contact forms.

  • Device & Usage Data: IP address, device identifiers, browser type, and information about how you interact with our Site (collected via cookies and similar technologies).

2. How We Use Your Personal Information

We use your personal information to provide you with the best experience at Knc Picks, including:

  • Providing Services: Fulfilling orders, processing payments, arranging shipping, and managing returns.

  • Marketing and Advertising: Sending promotional communications and showing you targeted ads based on your interests.

  • Security and Fraud Prevention: Verifying accounts and detecting fraudulent or illegal activity.

  • Communication: Providing customer support and notifying you about updates or order status.

  • Legal Compliance: Complying with applicable laws and responding to legal requests.

3. Sharing Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes, including:

  • Service Providers: Such as Shopify, payment processors (e.g., Stripe, PayPal), and shipping carriers (e.g., FedEx, DHL, UPS).

  • Business Partners: For marketing or advertising purposes.

  • Legal Obligations: To comply with laws, respond to subpoenas, or protect our rights.

4. Shopify and International Transfers

Our store is hosted on Shopify. Your data is stored through Shopify’s data storage and databases. They store your data on secure servers behind a firewall. As a global business, your information may be transferred, stored, and processed in countries outside of your residence, including the United States and Canada. We ensure that such transfers are protected by recognized legal mechanisms (such as Standard Contractual Clauses).

5. Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

  • Right to Access/Know: Request a copy of the personal information we hold about you.

  • Right to Deletion: Request that we delete your personal information.

  • Right to Correction: Request that we fix inaccurate information.

  • Right to Opt-Out: Unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails.

6. Children’s Privacy

Our Services are not intended for use by children. We do not knowingly collect personal information from children under the age of 16. If you believe your child has provided us with personal information, please contact us to request deletion.

7. Security and Retention

We implement security measures to protect your data, though no method of transmission over the internet is 100% secure. We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

8. Contact Us

If you have questions about our privacy practices, or if you would like to exercise any of your rights, please contact us:

  • Company Name: Knc Müzik Aletleri Limited Åžirketi

  • Email: orders@kncpicks.com

  • Address: IOSB Mah. Aykosan Sanayi Sitesi, BaÅŸakÅŸehir, Istanbul, 34100, Turkey